Hey,
I’m Florian

steve

Steve is the fulfillment platform by niceshops. As a backend application, steve enables shop operators to create inbound deliveries, track orders, check inventory and view statistics.

As the lead designer I was in charge of research, design, the ongoing in-person usability tests and finally of setting up the comprehensive design system.

niceshops.design

With niceshops.design, we have created a platform that allowed us to both internally and externally share research results, UX guidelines for e-commerce and past events.

This was part of the initiative to increase internal UX maturity.

I was responsible for the concept, design and implementation with the CMS Kirby. Specially designed and developed interactive components support the storytelling and enhance the tangibility of the content.

The blog's design system allows customised articles and a great deal of flexibility, while maintaining a uniform overall appearance.

User experience in online shops

My Master's thesis on how to create loyal customers and increase conversion rates with outstanding user experiences in online shops.

The aim was to identify and develop user experience patterns for online shops that are as universal as possible.

At the same time, the psychological backgrounds for the various decisions are analysed in order to make them comprehensible. More than 140 different studies and psychological findings from over a century were analysed and summarised for this purpose.

In addition to the printed edition, I have developed a website with interactive elements to make the work both permanently accessible and easier to grasp.